FAQ'S

Faqs

März 24, 2021 2025-06-22 10:19

Below, you will find a list of the questions most frequently asked by our guests.

FAQ'S

Questions & Answers

  1. What is the exact location of Hotel Camino Real Polanco Mexico?
    The hotel is situated at Calz. Gral. Mariano Escobedo 700, Anzures, Miguel Hidalgo, 11590 Ciudad de México, CDMX, Mexico, in the exclusive Polanco district, close to major cultural landmarks like Chapultepec Park .

  2. What are the check-in and check-out times at Hotel Camino Real Polanco Mexico?
    Standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Early check-in or late check-out may be available upon request, subject to availability and possible additional fees.

  3. Does the hotel offer free Wi-Fi for guests?
    Yes, complimentary high-speed Wi-Fi is provided in guest rooms and public areas for all registered guests, as noted in reviews and hotel details.

  4. Is parking available at the hotel, and what are the costs?
    On-site parking is available, including valet services, often at an additional cost. Specific rates are not always listed online, so it’s recommended to contact the hotel directly for current pricing .

  5. What are the dining options at Hotel Camino Real Polanco Mexico?
    The hotel features multiple dining venues, including fine dining restaurants and bars that serve a mix of Mexican and international cuisine. Guests often praise the quality and variety of food options in reviews .

  6. Does the hotel have a swimming pool?
    Yes, there is an outdoor swimming pool available for guests, often highlighted as a relaxing feature in the hotel’s amenities .

  7. Is there a fitness center or gym at the hotel?
    The hotel offers a modern fitness center equipped with the latest exercise machines, accessible to guests at no extra charge .

  8. Does the hotel offer spa services?
    Yes, a full-service spa is available on-site, providing various treatments like massages and wellness therapies for an additional cost .

  9. Are pets allowed at Hotel Camino Real Polanco Mexico?
    Pet policies are not explicitly detailed in all sources, but many luxury hotels in Mexico City may allow small pets with prior arrangement and fees. It’s best to confirm directly with the hotel .

  10. What nearby attractions can I visit from the hotel?
    The hotel’s prime location offers proximity to Chapultepec Park, the National Museum of Anthropology, and Polanco’s upscale shopping and dining areas, making it ideal for exploring Mexico City .

  11. Does the hotel provide airport shuttle services?
    Airport transfers can typically be arranged through the concierge for an additional fee. Guests are advised to contact the hotel in advance for arrangements to or from Mexico City International Airport (MEX).

  12. Are there meeting or event spaces available for business or celebrations?
    Yes, the hotel offers extensive facilities for meetings, conventions, and social events, including ballrooms and conference rooms with modern technology, as promoted on their official site for groups and conventions .

  13. What types of rooms and suites are available at the hotel?
    Accommodations include deluxe rooms, executive rooms, and luxurious suites, many offering views of the city or Chapultepec Park, equipped with premium amenities as described in hotel details .

  14. Is the hotel family-friendly, and are there amenities for children?
    The hotel welcomes families and may provide amenities like cribs and special menus for children. Additional services such as babysitting might be available upon request for a fee .

  15. How can I make a reservation or contact the hotel for special requests?
    Reservations can be made via the official website, by phone, or through Online Travel Agencies (OTAs). For special requests like room preferences or event planning, guests can reach out to the concierge or reservations team directly through contact details on the hotel’s site .

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